Frequently Asked Questions

Fuel UP publishes information about its manufacturing and quality standards, including GMP production and ISO-8 cleanroom conditions. Certification scope, verification status, and applicable manufacturing sites can vary by standard and product. Visit our Certificates page for an overview, or contact our team if you need supporting quality documentation for a specific product or market.

Start by browsing products by your goal and reviewing the product page for Supplement Facts, ingredients, suggested use, and warnings. If you are pregnant or nursing, take medication, have a medical condition, or are unsure which formula is appropriate for you, consult a healthcare professional before use.

There is no single rule that applies to every combination of supplements. Review the Supplement Facts, serving directions, and warnings for each product, and avoid unintentionally duplicating the same nutrients. If you take medication, are pregnant or nursing, have a medical condition, or are unsure about combining products, consult a healthcare professional.

Follow the suggested use and directions provided for the specific product. Serving size and timing can vary by formula, so always review the product page and the physical product label before use.

There is no universal schedule that applies to every Fuel UP supplement. Follow the suggested use and warnings for the individual product. For long-term use, or if you take medication or have a medical condition, discuss your supplement routine with a healthcare professional.

Continue following the serving directions on the product label. Do not increase the serving amount to make up for a missed serving unless a healthcare professional has specifically advised you to do so.

Orders are processed within 1–2 business days, excluding weekends and public holidays. Estimated delivery after processing is typically 2–5 business days in the USA, 3–5 business days in the EU, 3–7 business days in the UK, and 5–12 business days for other international destinations. Delivery times are estimates and may be affected by customs, holidays, or carrier delays.

Once your order ships, you will receive a shipment confirmation email with your tracking number. The tracking number may take up to 24 hours to become active with the carrier.

Yes. Our current shipping policy includes delivery to the United States, European Union, United Kingdom, and other international destinations. Shipping charges are calculated at checkout. Customs duties and taxes may apply to some international destinations outside the US, EU, and UK.

Yes. Fuel UP works with distributors, retailers, fitness businesses, e-commerce sellers, and other business partners. Wholesale pricing, quantities, delivery, and commercial terms are discussed based on the market and order requirements. Start through our Seller Portal or contact our business team.

You may request a return within 14 days after receiving your order. Eligible products must be unused, unopened, with the protective seal fully intact, and in their original packaging, with proof of purchase. Contact return@fuel-up.com before sending anything back. Return shipping is normally paid by the customer, except when an item arrives damaged or the wrong item was shipped. Shipping fees are non-refundable.

Contact return@fuel-up.com as soon as possible. For shipping damage, report the issue within 48 hours of delivery, keep all packaging and damaged goods, and include clear photos of the package and product. If an item is defective, damaged, or incorrect, Fuel UP will review the issue and may provide a replacement or refund according to the current return policy.