Terms of service

Last Updated: October 15, 2026

Welcome to https://store.fuel-up.com/ (hereinafter referred to as the "Site"). These Terms of Service (hereinafter referred to as the "Agreement" or "Terms") govern your access to and use of the Site, as well as the purchase of any products through the Site.


1. OUR LEGAL ENTITIES AND GOVERNING LAW

Your contract of sale is with Fuel UP USA Inc. (EIN: 37-2111662), registered at 1599E 15th St., 5th Floor, Brooklyn, NY 11230, USA.

All transactions are governed by the laws of the State of New York, USA.

By placing an order, you agree to the terms of Fuel UP USA Inc.


2. IMPORTANT HEALTH AND PRODUCT DISCLAIMER

The products sold on the Site are dietary supplements and are not intended as medicinal products or drugs.

  • Disclaimer: These statements have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease.

  • Recommendation: Consult a qualified healthcare professional before starting any supplement program, particularly if you are pregnant, nursing, taking medication, or managing a chronic condition.


3. AGE RESTRICTIONS AND ACCOUNTS

By registering on the Site or making a purchase, you confirm that you are at least 18 years old and have full legal capacity to enter into this Agreement. You are solely responsible for keeping your account credentials and password confidential.


4. PRICES, PAYMENT, AND TAXES

  • All prices are displayed on the Site and are subject to change by the companies without prior notice.

  • Prices are typically displayed excluding sales tax. Applicable Sales Tax will be calculated and added at checkout based on the specific delivery address/state.

  • You agree to provide current, complete, and accurate purchase and payment information. We reserve the right to refuse or cancel any order at our sole discretion (e.g., in cases of suspected fraud, product unavailability, or pricing errors).


5. SHIPPING AND DELIVERY

Delivery dates provided on the Site are estimates only. We are not liable for any delays caused by postal carriers, or force majeure events.

6. RETURNS AND REFUNDS POLICY

Because our products belong to the category of dietary supplements, strict health and safety regulations apply:

  • Return Period: You have the right to return a product within 14 days from the date of delivery, only if the product packaging remains unopened, the protective seal is fully intact, and the product is in its original merchantable condition.

  • Opened, unsealed, or used products cannot be returned or exchanged due to hygiene and health protection reasons.

  • The cost of return shipping is borne entirely by the buyer, except in cases where the product was delivered damaged or the wrong item was shipped by mistake. All return requests must be initiated by contacting return@fuel-up.com.


7. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Fuel UP USA Inc. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of this Site or the misuse of products purchased on the Site. Our aggregate liability for any claim shall not exceed the actual amount paid by you for the specific product that gave rise to the dispute.


8. INTELLECTUAL PROPERTY

All content featured on the Site (including texts, designs, graphics, trademarks, logos, and product images) is the exclusive intellectual property of Fuel UP USA Inc. and is protected by international copyright and trademark laws. Any unauthorized copying, duplication, or commercial use of these materials is strictly prohibited without prior written permission from the applicable entity.


9. DISPUTE RESOLUTION AND JURISDICTION

Any disputes, controversies, or claims arising out of or relating to transactions handled by the American entity, Fuel UP USA Inc., shall be subject to the exclusive jurisdiction of the courts of the State of New York, USA.


10. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact our support team:

  • General Email: return@fuel-up.com

  • Official Website: www.fuel-up.com

  • Fuel UP USA Inc. Contact Details:

    • Address: 1599E 15Th str., 5 Floor, Brooklyn, NY, 11230, USA

    • Phone: +1 (646) 980-4818

FUEL UP USA

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